Will my baristas struggle to dial in your beans consistently day to day?⌄
No — every bag ships with a roast-date label and a recommended starting recipe for your brew method. We also offer on-site dial-in visits each time you rotate seasonal offerings, so your team is never guessing from scratch.
Can the roaster come in, dial in, and help train my staff when I change beans?⌄
Yes, that is a standard part of our wholesale partnership, not an upsell. Book a visit through your account and we will be at your bar within the week — grinder adjustments, extraction targets, and staff Q&A included.
What are your minimum order quantities and delivery frequency for a small café?⌄
Minimum order is 3 kg per delivery, with no lock-in on frequency. Most Tiong Bahru and Joo Chiat accounts order weekly or fortnightly; billing is consolidated monthly to keep your admin clean.
Can you help me design a coffee menu that stands out in my neighbourhood?⌄
Yes — menu co-creation is built into every wholesale account. We work with you on origin selection, processing-method storytelling, and tasting-note language your team can use on the floor to justify a higher cup price.
Are you reliable for next-day delivery if I run low before the weekend rush?⌄
Emergency top-ups within Singapore are fulfilled next business day for orders placed before 12 pm. We keep buffer stock of our core espresso and filter SKUs precisely for this — no waiting on an offshore shipment.
What is your wholesale pricing and do you offer volume discounts?⌄
Pricing starts at S$28/kg for house espresso blends and runs to S$45/kg for micro-lot single origins. Volume tiers kick in from 10 kg per month, and all accounts get straightforward monthly invoicing — no hidden fees, PDPA-compliant data handling on your account details.